Engineering in service of the operation.
Strategy, design and engineering on the same team, with predictable deliveries and measurable results.
Turn critical processes into reliable systems, and support those systems as the business evolves.
-
Technical analysis of the current system -
Diagnosis with the client's team -
Scope validated before development
Six years building systems that follow the operation.
We started in 2020 with the visible edge of the operation: websites and online stores. Project by project, the work shifted to what happens behind it: inventory that does not add up, orders stuck between systems, customer service that depends on spreadsheets. That is where it became clear where companies really lose time: not in the storefront, but in the processes that support it.
Today Inky builds custom software, integrations and automation for mid-sized and large companies, with strategy, design and engineering on the same team. The starting point never changes: understand the real process, with its exceptions, before writing the first line of code.
-
2020
Inky is founded
First websites and online stores, already with the client's operation at the center of the project.
-
2021
First custom system
A CRM designed around the real sales workflow of a sales team.
-
2022
ERP integration
Stores and systems start talking to inventory, billing and finance.
-
2023
Support built into the scope
Continuous deployment, monitoring and support become part of every project delivered.
-
2024
AI automation
Document workflows and customer service automated in real operations.
-
2026
Critical operations
A single method, from diagnosis to evolution, for mid-sized and large companies.
What we track closely.
- In operation since
- 2020
- Six years building and supporting systems for Brazilian companies.
- Projects delivered
- 60+
- Websites, stores, custom software and automations in production.
- Error-free requests
- 99.8%
- With projects in production processing thousands of events per day.
A methodology that delivers predictable results.
From strategy to operation, each phase is designed to reduce risk and make clear what each delivery is worth to the client.
-
Discovery and strategy
Business goals, audience, competition and journeys mapped into a fixed scope that prevents rework.
-
Architecture and design
Technical architecture, UX flows and prototypes validated with the client before development.
-
Development and integration
Short cycles with code review, automated testing and integration with CRMs, ERPs and legacy systems.
-
Delivery and support
Monitored deployment, technical documentation and ongoing support, with adjustments guided by usage metrics.
Brands that are part of our journey.
“From planning to delivery, Inky exceeded all our expectations in building our e-commerce. They perfectly captured the essence of our brand and turned it into a functional, modern and visually stunning online store.”
Be part of our story.
If your company is looking for a technology partner for the next stage of its operation, let's talk.
